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Client Care

Returns & Cancellations

Each Zaga Diamonds creation is crafted to order with considered attention to every detail.

Each Zaga Diamonds creation is crafted to order with considered attention to every detail. As each piece is made especially for you, all sales are final. We do not accept returns or exchanges.

Order Cancellations

Cancellation requests must be submitted within 24 hours of placing your order. After this period, your order is confirmed for production and cannot be canceled.

To request a cancellation, please contact zagadiamonds@gmail.com or submit a message through our Contact page, including your name and order number.

Our Commitment to Quality

Every piece is carefully inspected before shipment to ensure it meets our standards of craftsmanship and finish.

Please review your chosen design, ring size, gold color, and diamond specifications before completing your purchase. If you need assistance with any detail, we invite you to contact us before ordering.

Should you have a concern upon receiving your jewelry, please contact us promptly so we can review it with you.

This policy does not limit any rights available under applicable law.